CetaneDemo
Marcus DeLuca
Demo workspace
MD
Dashboard
D-1042LEASEEXECUTION

Kevin Patel

asked for Audi Q7 Premium Plus 55 TFSI

2026 Audi Q7 Premium Plus 55 TFSI · Navarra Blue — manufacturer studio image

resolved to 2026 Audi Q7 Premium Plus 55 TFSI · Navarra Blue

OWNER

Marcus DeLuca

OPENED

JUL 2 · 09:14

Conversation with Kevin

SMS · SERVICE CONSENT GRANTED
  1. Kevin — Q7 numbers locked. S1: 36mo/10k, $902/mo incl. NJ tax, $3,506 due at signing. Want to sign Thursday?

    OUTBOUND · SMS · MARCUS DELUCA · YESTERDAY · DELIVERED

  2. Perfect, Thursday 6:30 works for the paperwork.

    INBOUND · SMS · 22H AGO

  3. Cetane did not send the insurance request

    REFUSED · TEMPLATE NOT READY

    MESSAGE POLICY · TEMPLATE · 1H 18M AGO

Held for a person

1H 18M WAITING
SMSKevin Patel
REVIEW

Hi Kevin — we need proof of insurance before we can schedule delivery of the Q7. Reply with a photo of the binder, or send it from your insurer.

POLICYPermitted · SMS SERVICE
AUTHORITYVANTAGE CONSENT · SMS SERVICE · GRANTED

EMAIL

NOT GOVERNED

Email service permission has no policy yet, so Cetane reports no email state at all — granted or declined would both be claims it cannot make.